Terms of Service

Agreement to Terms

By accessing and using the PBS Authority Portal ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

Eligibility

Our Service is intended for use by:

• Registered medical practitioners in Australia
• Authorized healthcare professionals
• Clinic administrative staff with appropriate authorization

You must have the legal authority to access and manage patient information in your jurisdiction.

User Responsibilities

Account Security

• Maintain the confidentiality of your account credentials
• Enable multi-factor authentication (MFA) when available
• Notify us immediately of any unauthorized access
• Do not share your account with others

Professional Conduct

• Comply with all applicable healthcare regulations and privacy laws
• Ensure accuracy of all information submitted
• Use the Service only for lawful purposes
• Respect patient confidentiality and privacy
• Maintain current professional registration and credentials

Service Description

The PBS Authority Portal provides:

• Digital PBS authority application forms
• Submission tracking and management
• Patient record management
• Renewal reminders and notifications
• Integration with government PBS systems

Prohibited Activities

You agree not to:

• Submit false or misleading information
• Access or attempt to access accounts that don't belong to you
• Interfere with or disrupt the Service
• Use automated scripts or bots without authorization
• Reverse engineer or attempt to extract source code
• Violate any applicable laws or regulations
• Use the Service for fraudulent purposes

Data Ownership and Usage

Your Data: You retain ownership of all data you submit to the Service.

Our Rights: You grant us the right to use your data to provide and improve the Service, and to share it with relevant authorities (e.g., Department of Health for PBS submissions).

Backup and Security: We maintain backups of your data for disaster recovery purposes.

Intellectual Property

The Service and its original content, features, and functionality are owned by MedFlow Solutions and are protected by:

• Copyright laws
• Trademark laws
• Other intellectual property rights

You may not copy, modify, distribute, or create derivative works without our express written permission.

Service Availability

We strive to provide reliable service but do not guarantee:

• Uninterrupted access
• Error-free operation
• Freedom from viruses or harmful components

We may suspend or terminate the Service for maintenance, updates, or other reasons with reasonable notice.

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will meet your requirements or that use of the Service will be error-free.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MEDFLOW SOLUTIONS SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, data, or goodwill
• Service interruptions or errors
• Unauthorized access to your data

Our total liability shall not exceed the amount you paid us in the past 12 months, if any.

Indemnification

You agree to indemnify and hold harmless MedFlow Solutions from any claims, damages, liabilities, and expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Any content you submit through the Service

Termination

We may terminate or suspend your account immediately, without prior notice, for:

• Violation of these Terms
• Fraudulent or illegal activity
• Extended periods of inactivity
• At our sole discretion

Upon termination, your right to use the Service will cease immediately. You may request an export of your data within 30 days of termination.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.

Governing Law

These Terms are governed by the laws of Australia. Any disputes shall be resolved in the courts of Australia.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Information

For questions about these Terms, please contact us: